FAQ

  • What areas do you serve?

    Nest and Neighbor Care proudly serve clients throughout Beaverton, Downtown Portland, Lake Oswego, Tigard and Wilsonville. We’re a locally owned business, so we understand the unique needs of families in our region and are always happy to discuss whether we can reach your area.

  • Do you accept Medicaid or Medicare?

    At this time, Nest & Neighbor Care LLC is a private-pay agency. We do not bill Medicaid or Medicare directly. All services are paid privately by the client or responsible party.

  • Do you take long-term care insurance?

    We do not bill insurance directly. However, if you have long-term care insurance, we can provide invoices, care plans, and documentation needed for reimbursement.

  • why don't you accept state-funded programs?

    To ensure high-quality, consistent care and flexibility in staffing, we currently operate as a private-pay provider. This allows us to maintain a higher level of caregiver support and service standards.

  • Are your caregivers licensed or trained?

    Some of our caregivers are state-licensed professionals, while others have been thoroughly trained through our in-house standards and hands-on experience. Every member of our team is carefully screened, background checked, and chosen for their compassion, reliability, and dedication to quality care.

  • Do you offer hourly or live-in care?

    Not at this moment. Currently, Nest and Neighbor Care provides part-time and full time in home care services tailored to meet each client’s needs and schedule.

  • How do I get started with care?

    Simply reach out through our Contact page or give us a call. We’ll schedule a brief consultation to learn more about your loved one’s needs, preferences, and daily routines. From there, we’ll match you with one of our trusted caregivers and create a personalized care plan.

  • Can I request a specific caregiver?

    Absolutely. We understand how important comfort and consistency are. Once you’ve been matched with a caregiver, we do our best to maintain that same trusted connection whenever possible.

  • Is Nest and Neighbor Care LLC insured and bonded?

    Yes. Nest and Neighbor Care is fully insured and bonded for your peace of mind. We take every measure to ensure our clients and caregivers are protected, and that our services meet the highest standards of safety and reliability.